Privacy notice

Privacy Policy

(Digital Products & Public Directory – Quebec, Canada)

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website. Our platform sells digital products and collects certain public business information for publication in the Construction Directory of Québec.

By using our website, you consent to the practices described in this Policy.

 

2. Person Responsible for the Protection of Personal Information

In accordance with Quebec’s Law 25, we have appointed a Privacy Officer responsible for overseeing compliance and responding to user requests.

For any questions or requests regarding your personal information, you may contact: [Name of Privacy Officer] – [Official Email Address]

 

3. Information We Collect

3.1 Information Provided Voluntarily

We collect information that users voluntarily submit, including:

  • first and last name

  • business name

  • professional address

  • email address

  • phone number

  • business category or trade

  • service descriptions

  • information intended for publication in the Construction Directory of Québec

  • information submitted through forms, account creation, or purchases

3.2 Information Collected Automatically

When you browse our website, we automatically collect:

  • IP address

  • browser type and device type

  • pages visited and time spent

  • approximate geographic location (city/region)

  • cookies and unique identifiers

This information helps us improve our services and personalize your experience.

 

4. Use of Personal Information

4.1 Digital Product Purchases

We use your information to:

  • process orders

  • deliver digital products

  • send purchase confirmations

  • provide customer support

4.2 Construction Directory of Québec

Information explicitly provided for publication may be displayed publicly, including:

  • business name

  • professional contact information

  • service descriptions

  • business location

  • trade or specialization

We do not publish private or sensitive information without explicit consent.

4.3 Website Improvement

We use collected data to:

  • analyze website performance

  • optimize user experience

  • improve our services and content

4.4 Communications

We may send:

  • important service notifications

  • account-related messages

  • promotional communications (only with prior consent)

 

5. Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small data files stored on your device to:

  • remember your preferences

  • personalize your experience

  • improve website performance

5.2 Types of Cookies We Use

  • Essential cookies – required for the website to function

  • Performance cookies – anonymous analytics

  • Preference cookies – e.g., remembering your city

  • Session cookies – deleted when you close your browser

5.3 Cookie Management

You may:

  • accept or refuse cookies

  • delete cookies through your browser settings

  • disable certain tracking features

Some website features may not function properly if cookies are disabled.

 

6. Data Retention

We retain personal information:

  • as long as necessary to provide our services

  • as required by applicable laws

  • until a user requests deletion

Information published in the Construction Directory remains visible until the business requests removal.

 

7. Sharing of Information

We do not sell or rent personal information. We may share information only with:

  • service providers (hosting, payment processing, security)

  • legal authorities when required by law

We never share information without a valid purpose.

 

8. Data Security

We implement technical and organizational measures to protect personal information, including:

  • encrypted communications (HTTPS)

  • secure data storage

  • restricted employee access

  • regular security audits

Despite these measures, no system is entirely risk-free.

 

9. User Rights (Law 25 – Quebec)

Users have the following rights:

  • Right of access to their personal information

  • Right to rectification of inaccurate information

  • Right to withdraw consent

  • Right to data portability

  • Right to request deletion of personal information

  • Right to request removal from the public directory

  • Right to be informed of any privacy incident involving their data

Requests will be processed within a reasonable timeframe.

 

10. Changes to This Policy

We may update this Privacy Policy at any time. The date of the latest revision will always appear at the bottom of the document.

 

11. Contact Information

For questions, concerns, or requests regarding your personal information, please contact:

[Name of Privacy Officer]

[Email Address]

[Phone Number]